Auto Advisor Online – Terms and Conditions

1. Introduction

Welcome to Auto Advisor Online. These terms and conditions (“Terms”) constitute a legally binding agreement between you and Auto Advisor Online (“we,” “us,” or “our”) governing your use of our website and services. By accessing or using our website, you agree to comply with and be legally bound by these Terms. If you do not agree with these Terms, please do not use our services.

2. Business Information

• Legal Business Name: Auto Advisor Online
• Business Email: info@autoadvisor.online

3. Services Offered

Auto Advisor Online provides automotive advice services, allowing users to submit vehicle-related issues and receive proposed solutions and guidelines. Our services are available through two options:

• Pay As You Go Option: Users may access the service for one hour upon payment of €4 per use.
• Monthly Subscription Option: Professionals, including tradesmen, garages, and auto shops, may subscribe for €11.97 per month, affording them daily access.

4. User Accounts

• User accounts are mandatory for the Monthly Subscription Option.
• All users must furnish their email addresses during registration.
• Users may request the termination of their accounts at any time.

5. User-Generated Content

• User input in the question section will be processed by a third-party application via API.
• User-generated content is not hosted on our servers but may be accessed by us through the third-party application.

6. Use of Application

• Pay As You Go Option: Users are granted one hour of access per use.
• Monthly Subscription Option: Subscribers enjoy daily access during their paid month.
• Usage limitations may be implemented to prevent excessive use (specific details to be determined).

7. User Data

• We shall securely store user email addresses.
• Credit card details will not be retained by us; they will be securely managed by our third-party payment provider/handler.

8. Pricing

• Initial Pricing:
  • Pay As You Go: €5 per use.
  • Pro Monthly Subscription: €15.95 per month for 3 months then €19.95 thereafter.
  • Trainee Mechanic Interactive Tool: €27 per month for 3 months then €37.50 per month thereafter.
  • Pro Annual subscription: €243 per annum.
  • Auto Boost Content Creator: €15.97 per month or €120 per annum.
  • Pricing may be subject to upward adjustments following a defined timeframe.

9. Intellectual Property

• Our website design and content are protected by copyright.

10. Liability

While we strive to provide accurate and helpful information through our automotive advice services, users must understand the following:

• General Guidance: The information provided through our services is intended for general guidance and informational purposes only. It should not be considered an absolute solution to specific automotive issues.
• Errors and Misinformation: There is a possibility of errors or misinformation within the information provided. Users should exercise caution and verification when applying the advice or recommendations obtained from our services.
• Professional Consultation: We strongly recommend that users seek the expertise and advice of qualified automotive professionals or technical engineers when dealing with complex automotive problems. Our services are not a substitute for professional assessment and diagnosis.
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By using our services, users acknowledge and accept these disclaimers and limitations of liability. Auto Advisor Online shall not be held responsible for any actions, decisions, or consequences resulting from the use of our services, and users agree to release us from any liability in this regard.

11. Processing of User Email Addresses for Email Marketing

We may collect and process user email addresses for the purpose of email marketing. By providing your email address to us, you consent to receive promotional and informational emails from Auto Advisor Online. We value your privacy and assure you that:

• Third-Party Sharing: We will not sell, rent, or otherwise disclose your email address to any third parties for their marketing purposes.
• Opt-Out: You have the right to opt-out of our email marketing communications at any time. You can unsubscribe by following the “unsubscribe” link provided in our emails or by contacting us at info@autoadvisor.online.

12. GDPR Compliance

Auto Advisor Online is committed to complying with the General Data Protection Regulation (GDPR) as it applies to the processing of personal data within the Republic of Ireland. GDPR provides you with certain rights regarding your personal data, including the right to:

• Access: You can request access to the personal data we hold about you.
• Rectification: You can request corrections to inaccurate or incomplete personal data.
• Erasure: You can request the deletion of your personal data, subject to legal requirements.
• Restriction: You can request restrictions on the processing of your personal data under certain circumstances.
• Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Objection: You can object to the processing of your personal data for specific purposes.

To exercise any of these rights or for inquiries related to your personal data, please contact us at info@autoadvisor.online.

13. Governing Law

This Privacy Policy and the processing of personal data are governed by the laws of the Republic of Ireland. Any disputes arising from or relating to this Privacy Policy shall be exclusively resolved in the Irish courts.

14. Updates to Terms and Conditions

• We reserve the right to update these Terms periodically.
• Users will be duly informed of significant modifications.

15. Contact Information

For any legal concerns or inquiries concerning these Terms and Conditions, please direct your correspondence to info@autoadvisor.online.